Female Hotel Receptionist in Enugu / Enugu State, Enugu - 2PAQVY

Part-Time

Job Type

You will greet guests with a warm and welcoming demeanor, ensuring their first impression of Ryuijh is positive. We expect you to manage check-in and check-out processes efficiently, verifying guest information and providing room keys. You shall handle guest inquiries both in person and over the phone, offering accurate information about hotel services, amenities, and local attractions. We expect you to coordinate with housekeeping and maintenance teams to address guest requests or report issues promptly. You will maintain a tidy and organized front desk area, including managing correspondence and keeping records up-to-date. You shall process payments accurately, managing cash, credit card transactions, and billing procedures. We expect you to assist in emergency situations,

Responsibilities

You must be proficient in operating hotel management software to handle reservations, check-ins, and check-outs efficiently. We expect you to have excellent verbal communication skills to interact with guests politely and effectively. You should demonstrate strong problem-solving abilities to address guest concerns or complaints promptly. You need to exhibit exceptional organizational skills for managing bookings, cancellations, and special requests seamlessly. We require you to manage multiple phone lines professionally, ensuring prompt and clear communication at all times.

Requirements & Skills

Ssce

Minimum Qualification Requirements

less than 1 year

Minimum Experience